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Evaluate the situation

If calling Emergency services, be prepared to comment so as to rule out (or in)
these key factors:

  • Not breathing
  • Does not have a pulse
  • Is bleeding profusely
    (blood soaks more than 1 bath towel)
  • Has impaired consciousness
  • Has injured the back, neck or head
  • Has a visible major trauma to a limb

What should I do?

  1. Assess the problem.
    • Make sure the patient is safe from further harm.
    • Ask patient and others who know the patient about both recent history and any background
      medical problems (e.g., has this happened before?)
    • Any warning signs?
    • Is he or she at risk?
  2. Know the location of the emergency
    • This is your ToA address _________-____________-__________
    • This is your Dock’s GPS location _____________°N ___________°W
    • If not at your cottage, use your cell phone to obtain your GPS location – download app.
  3. Call 911
    • Follow the direction/advice & information given by the Operator
    • Anticipate these questions:
      • What is your emergency? Male or Female? Age? Describe Incident
      • Know if any pre-existing conditions of patient
      • What is your phone number? 911 will call you back if you are cut off.
    • Stay on the phone with the operator!
      Help is being dispatched simultaneously as more information is being collected.
    • Discuss transportation strategy with emergency dispatch
  4. Call someone with First Aid and/or CPR training (to provide assistance before the arrival of professional medical help – consult your Emergency Phone Numbers).
  5. If no one trained in First Aid and/or CPR is available, try to:
    • Stop the bleeding with firm pressure on the wounds
    • Clear air passages using the Heimlich Maneuver in case of choking

Evacuation of a patient

  • What are your personal options for moving the injured/sick person? (The emergency operator may take this into account depending on the medical history, the availability of transport and personnel.)
  • Ask the 911 Operator if they can send help directly to your location (OPP or Coast Guard), and if yes, ask how long it will take.
  • If it will take too long under the circumstances; or if they are unable to come to your location:
    • Call the friends/neighbours you have identified that
      • Know First Aid and/or
      • Can assist getting the patient into the boat, and/or
      • Can drive their boat or your boat to the station at night
      • Call the Marine Patrol during their regular daytime hours, or
      • If prearranged, call your Marina or Contractor for assistance

This document is to be used in conjunction with Emergency Phone Number List